1. Introduction FastUnion Company Money Transfer through our website and mobile application (the "Platform"). This Refund Policy outlines the circumstances under which you may be eligible for a refund of a transaction made through our Services.

2. Refund Eligibility You may be eligible for a refund of a transaction made through our Services in the following circumstances:

• The transaction was not completed due to a technical error on our part;
• The transaction was not completed due to a technical error on the part of our payment processor or partner;
• The recipient did not receive the funds within the specified timeframe;
• The recipient was unable to collect the funds due to a technical issue on our part or on the part of our payment processor or partner;
• The transaction was fraudulent.

1. Refund Process If you believe that you are eligible for a refund, please contact our customer service team as soon as possible. We will require the following information from you in order to process your refund request:

• Your full name and contact information;
• The transaction ID;
• The reason for the refund request;
• Any supporting documentation or evidence.

Once we have received your refund request and the necessary information, we will review your request and determine whether you are eligible for a refund. If we determine that you are eligible for a refund, we will process the refund within a reasonable timeframe. The refund will be processed using the same payment method used to make the original transaction.

1. Refund Fees FastUnion may charge a fee for processing a refund request. This fee will be deducted from the refund amount and will be disclosed to you before the refund is processed.

2. Changes to this Refund Policy FastUnion reserves the right to modify or update this Refund Policy at any time, without notice. The most current version of the Refund Policy will be posted on our website and mobile application. It is your responsibility to review the Refund Policy periodically for changes.